Cookies & Privacy

Privacy Policy 

Information pursuant to art. 13 of the Regulation (EU) 2016/679 on the protection of personal data (GDPR) and request for consent for the processing of personal data collected from the interested party.


This Information to share with you the processing of your personal data.

Index:

1.Identity and contact details of the Data Controller

2.Personal details of the Manager, the Data Protection Officer

3.Purposes and modes of the processing

4.Recipients of personal data

5.Data retention period

6.Rights of the data subject

7.Communication and conferment of data


1. Identity and contact details of the Data Controller

The Data Controller is ELISA VENTURI, with legal address in Viale Olimpia 27- 37057 San Giovanni Lupatoto VERONA - email:  prenotazioni@apartmentsverona.info


2. Personal details of the Manager, the Data Protection Officer

The Data Protection Officer is designated by ELISA VENTURI, which will represent the point of reference for the interested parties, can be reached through the following e-mail: prenotazioni@apartmentsverona.info


3. Purposes and modes of the processing

The user's personal data will be processed for the following purposes:

a) provision of the services requested on the apartmentsverona.info website;


b) sending emails relating to special offers and last minute;


c) data profiling to receive a more personalized service.


The processing referred to in letter a) is necessary for the provision of the service requested by the user, while the processing referred to in letters b) and c) require your express consent by affixing specific "flags".


It should be noted that the direct and indirect marketing activity (carried out by ELISA VENTURI) has the purpose of collecting and using relevant data limited to what is necessary with respect to the purpose for which they are processed. For statistical purposes, for updates relating to initiatives and / or events, promotional and advertising offers. Sending newsletters and / or SMS, and / or instant messaging.

The profiling activity consists in collecting information on commercial behavior and habits in the tourism sector in order to improve the services offered based on the needs of customers who have given specific consent.

With reference to marketing and profiling activities, it should be noted that, in the event of a lack of specific consent to the processing by the user, it will not be possible to carry out the aforementioned activities.


4. Recipients of personal data

As part of the aforementioned purposes, user data may be disclosed:


1) to the companies of the ELISA VENTURI network;

2) to public authorities and administrations for purposes related to the fulfillment of legal obligations;

3) our collaborators and / or employees;

4) banks, financial institutions or other subjects to whom the transfer of the aforementioned data is necessary for the performance of our company's business in relation to the performance of our economic activity, including for credit recovery purposes.


5. Data retention period

Personal data will be kept for the period of time strictly necessary to pursue the specific purposes of the processing for which the user has given his consent.


6. Rights of the data subject

The user may, at any time, exercise the rights indicated below.


a. Access to personal data: obtain confirmation or not that data concerning you is being processed and, in this case, access to the following information: the purposes, categories of data, recipients, the right to request the rectification or cancellation or limitation of the processing or opposition to the processing itself as well as the existence of an automated decision-making process;


b. Request for rectification or cancellation of the same or limitation of the treatments; "limitation" means the marking of stored data with the aim of limiting their processing in the future;


c. Opposition to processing: for reasons related to particular situations to the processing of data for the performance of a task of public interest or for the pursuit of a legitimate interest of the Data Controller;


d. Data portability: in the case of automated processing carried out on the basis of consent or in execution of a contract, to receive the data concerning him in a structured format, commonly used and readable by an automatic device; in particular, the data will be provided to you by the Data Controller in .xml format, or similar;


e. Withdrawal of consent to processing for marketing purposes, both direct and indirect, market research and profiling; the exercise of this right does not in any way prejudice the lawfulness of the treatments carried out before the revocation;


f. Submit a complaint pursuant to art. 77 RGPD to the competent supervisory authority based on his habitual residence, place of work or place of violation of his rights; for Italy, the Guarantor for the protection of personal data is competent, which can be contacted via the contact details listed on the website http://www.garanteprivacy.it. 


The aforementioned rights may be exercised by sending a specific request to the Data Controller through the contact channels indicated in art. 1 of this information.


Requests relating to the exercise of the user's rights will be processed without undue delay and, in any case, within one month of the request; only in cases of particular complexity and in the number of requests can this deadline be extended by a further 2 (two) months.


7. Comunicazione e conferimento di dati.

The provision of data by the user is mandatory as it is necessary for the provision of the requested service. Therefore, any refusal by the user to provide the data may result in the failure to provide the service, to the extent that such data are necessary for these purposes.



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Cookies

"Cookies" are small text files that are stored on a computer, tablet or mobile phone ("device") when browsing the internet, and which are then retransmitted to the site at the next visit by the same user, so that the device can be recognized.

The cookies placed by our Company, our business partners or other third parties when a user visits the apartmentsverona.info site do not directly recognize the user as a natural person; they only recognize the device you are using. Cookies do not damage users' devices in any way but allow the operation of multiple and important features of our website. For example, they allow the system to direct a user directly to the page in Italian, rather than in another preferred language. They also serve to keep the website secure, to remember user preferences and customize the content of the website so that it is more suitable for them. When you browse our site it is possible that both our and third-party cookies may be placed on the users' device, this because on our site there may be content (for example images, maps, sounds, specific links that reside on servers other than the one on the which is the requested page), in other words, some cookies are placed by a site other than the one you are visiting.


The cookies stored through our website do not store any personal or sensitive data. However, it could happen that, through the use of cookies, data is acquired (such as the time of access or the IP address) which, if processed and possibly combined with other data, could allow the user to be identified. This type of re-processing is not among the purposes of our site and our Company.


Most of our cookies are automatically deleted at the end of the browsing session, others may remain in the device for longer (10 minutes, 24 hours or several months, depending on the case).

To better understand the information on what cookies are, what they are for and how they work, cookies can be divided into 5 categories:


1. Necessary cookies

These cookies, also called technical cookies, are essential as they allow you to move around the website and use its functions. Without these cookies, access to some parts of the site or the use of some services may be impossible.


2. Functionality cookies

These cookies store the choices that have been made by the user on the website (such as the different searches he has made or the language he has chosen) and provide improved and more personalized functions. They can also be used to provide services that have been requested (such as watching a video or posting comments on a blog).


3. Performance cookies

These cookies collect information on how the user uses the website (for example which pages he visits most often and if he receives error messages from the pages of the site). The information accumulated by these cookies is used only to improve the functioning of the website. Some of these cookies are third party cookies.


4. Cookies for statistical purposes

These cookies are used to statistically analyze accesses / visits to the site (so-called "analytics" cookies) if they only pursue statistical purposes and collect information in aggregate form.

These cookies are generally third party cookies.


5. Advertising or marketing cookies

These are cookies that are used to provide advertisements that are more suitable for the user and his interests. They are also used to reduce the number of times a user sees an advertisement and help to verify the effectiveness of an advertising campaign.


These cookies are generally third party cookies.

Each user can disable / enable cookies from his device through his internet browser.

If cookies are not enabled on a user's device, their experience on our website may be limited.


By browsing our site and not disabling cookies through the browser, the user gives consent to the placement of cookies on his device.

For further information or regulatory updates, please visit the website www.garanteprivacy.it